A blog friend has requested the topic of today’s post "Anger Management at Workplace".
Causes of conflict at work
I suppose feeling angry and frustrated at a work place is something natural and expected more than not. And if I would look at the matter of anger in a work place positively I would say it is something healthy at times and can help the productivity of work, if those involved do not turn their frustration into a personal battle between the staff, creating bad mood and discontent atmosphere.
Many little and big things can cause people to be irritated and inpatient with each other, and in my experience most of the times it is due to “too much on” and of course the result is stress and irritation. In addition, it is also important to remind ourselves from time to time that we are all different in our personalities, habits, the culture or home we come from, attitude towards responsibility and reactions. It can drive you mad sometimes when you see someone reacting in what seems “slower motion” when you see the urgency in a certain matter.
A person with a driven attitude and a strong temperament might struggle a bit with containing their emotions with others who let’s say “less driven”! themselves!!! Employees with strong attitude and quick response to duty and any emergencies that might arise in a work place are extremely important for any company. They are the leaders and the drive that acts in moving forward negotiations and projects, however their lack of patience can have a downward result to themselves and their teams. So, learning how to tackle different people with different personalities and more importantly ajust one's attitude to the different view is a must.
Here are some signs that you can compare yourself with to know if you are an “inpatient person”:
· Quick becoming aggressive and argumentative when communicating with co-workers and customers.
· Criticism of co-workers behaviour and performance
· Giving up on people easily
· Not a good listener and only respond positively to your own ideas
There are many ways you can try and adopt into your daily routine to change the level of stress and uncontrolled temper loss, however you need to be open with yourself about your existing problem and not be afraid to ask for help and support from your superiors in case you struggle to do it alone. And always remember that any unpleasant situation is created by more than one person, and maybe it is not only you who needs to adapt your “fiery attitude”.
· When upset about something take a moment and a deep breath and when approaching another person regards the matter, take a few moment to ask how they are and how they have been before birching into whatever is irritating you. This will help you not point a finger and discuss the matter in a friendly way.
· Think and think again. When a problem is presented to you, don’t act straight away. Take a moment and go back to the matter and think about it in a different way or angel. It is very easy to jump into wrong conclusions. So my advice will be take extra time to think things over before acting.
· Try and connect with your friends and colleges in a personal way, away from professional talks (e.g. asking about their families, children “if any”, how their weekend have been, what their plans for their coming holidays...) You’ll be amazed how magical those talks can be in order to create a friendly and healthy atmosphere.
· Share, share and share... It might be difficult for you to share your job with others but is extremely important to participate in creating a healthy atmosphere within your team. Start with asking small things of your fellow workers and soon you will realise that actually what you have gained from this little step is much beneficial than keeping it all to yourself. Other people can surprise you sometimes with their outcomes “so stop assuming you can only do a good job”.
· Lastly enjoy yourself! We spend more at work than anywhere else. So why take it all so serious most of the time and create an unpleasant spot for yourself where you don’t want to be.